Shipping & Pre Order Policy
Shipping Policy (28/02/2025)
Currently, as a small business based in the UK, we are only shipping to UK customers exclusively. As well as this, all orders are charged a flat rate shipping cost of £7. Orders are typically posted within 24 hours of payment. Orders placed on Friday, Saturday and Sunday may be held and posted on Monday the week after. For Pre-Order and Back-Order items, please read the specific item description for shipping times.
When Pre-Ordering items (or purchasing Back-Ordered) all other items in the basket will be shipped with the Pre-Order item. For example, if a Pre-Ordered item ships in 1 month, all other items purchased along with it will ship in 1 month. If you want your Non-Pre-Ordered items as soon as possible, please add them to a separate order. Orders cannot be partially fulfilled or partially cancelled.
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Pre Order Policy (28/02/2025)
Pre-Order/Back-Order purchases will be charged to your Card/PayPal immediately upon completing a purchase. Cancellations can only be requested before items are shipped but are subject to a 3% cancellation fee. This fee will be deducted from the refunded amount. This is to cover the 3% charge for us when we process the initial transaction which cannot be refunded.
Contact us at ChompTCGBusiness@gmail.com with the subject line of "Cancel Order #..." for cancellation requests.